What this policy covers
This policy concerns the Riftelia information website. It does not govern any casino operator, payment provider or external resource mentioned in our content. Those services decide their own data practices and publish their own policies.
You do not need a Riftelia account to read the reviews or guides. The site does not provide gameplay, maintain a player wallet or collect documents for casino identity verification.
Information you choose to send
The contact form asks for your name, email address, a topic and a message. It also asks you to confirm that the details may be used to respond to your enquiry. The submitted information is sent to the editorial inbox through the site’s hosting mail system.
Avoid putting passwords, payment-card details, identity documents or operator login credentials in your message. We do not need them to assess a correction or explain something published on Riftelia. If an enquiry concerns a player account, contact the operator through its official account-support process.
Technical information during a visit
Loading a website involves sending technical information to its hosting systems, such as the requested page and connection information. Hosting or security logs may record details needed to serve pages, diagnose faults and manage unwanted traffic.
Riftelia?s pages do not embed advertising pixels or third-party analytics and do not require a reader sign-in. The hosting provider can have its own logging practices. Read our cookie policy for the distinction between browser cookies and server logs.
How contact information is used
- To read and respond to the enquiry you submitted.
- To investigate a possible error or unclear statement on a page.
- To deal with a technical problem described in your message.
- To maintain an appropriate record of the conversation where needed.
Sending a correction does not subscribe you to a marketing list. Riftelia does not ask for casino payment details and does not use the form to create an operator account on your behalf.
Service providers and external links
The website host and email service can process information as part of delivering the site and handling messages. The exact infrastructure depends on the hosting arrangement. External websites linked from a guide are governed by their own privacy policies when you visit them.
A reference to a regulator or a support organization does not give that organization access to a message sent through Riftelia’s form. If you decide to contact an external service, review its own instructions and privacy information.
Retention and reasonable care
Information should be kept only for as long as it is needed for the enquiry, associated records or applicable obligations. If you want a message reviewed for deletion, identify the email address used and the approximate date of the conversation rather than sending additional sensitive material.
No internet transmission or email system can be promised to be risk-free. Use the form for editorial enquiries and ordinary questions, and keep confidential account material inside the relevant operator’s official support process.
Questions, requests and updates
Depending on your location, you may have rights relating to access, correction or deletion of personal information. Send a request to editorial@riftelia.com and describe what you want reviewed. We may need enough information to identify the relevant correspondence.
The content is intended for adults. Do not send personal information about a child through the contact form. If you believe information has been submitted inappropriately, contact the editorial inbox so it can be reviewed.
Changes to the site’s services or data practices may require a policy update. This page should be read together with the terms of use and cookie policy.
Put the details side by side.
Read the offer, the limitations and the conditions behind each platform.